Thank you for shopping at Envy & Co! We take pride in the quality of our merchandise and want you to be happy and satisfied with your order. However, if you decide to change your mind, we are available for you.
Due to the fact that our items are bought over the Internet and cannot be tried on ahead of time we have developed the following return policy just for you. Of course, we hope that you are happy with your selection. If for any reason you are not happy with your selection, our return policy is as follows:
Returns are accepted for Store Credit only. Returns must be returned within 7 days of the original ship date received. We will accept returns on merchandise that are in their original condition, unworn, unwashed, and not altered (free of any stains from makeup, deodorant, or wear) with the original tags attached. We do not do refunds or exchanges. We will gladly issue you store credit in the form of an e-gift card to the email address on file. Store credit can be used immediately and only once. The e-gift card will expire after 90 days from issue date. Buyers are always responsible for the shipping charges. Return shipping is non-refundable.
Securely pack your merchandise and mail your online returns to the following address:
Envy and Company
13770 Noel Road # 800909
Dallas, Texas 75380
Please allow 2-3 weeks for Domestic returns and 4-6 weeks for International returns from the return shipped date to receive your e-gift certificates. We’ll send you an email confirmation when your return item has been received. Please note that store credit is only available for online purchases returned by mail. All sales items, bodysuits, swimsuits and undergarments are marked as Final Sale.
Final Sale items cannot be returned for credit.